Accessibility statement for HPA immunology animation

This accessibility statement applies to

This website is run by the Department of Health and Social care and the UK Health Security Agency. We want as many people as possible to be able to use this website. This means you should be able to:

AbilityNet has advice on making your device easier to use if you have a disability.


How accessible this website is

We know some parts of this website are not fully accessible:

Feedback and contact information

We are unable to provide this animated content in a different format (e.g., accessible PDF, large print, easy read, audio recording or braille) currently. If you want further information on immunisation training you can visit:

Email –

Or call 020 8200 4400 (between 9 and 5 pm weekdays)

We will consider your request and get back to you within 25 days.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact UK Health Security Agency:

Or call 0300 123 1002 (between 9 and 5 pm weekdays)


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Contacting us by phone or visiting us in person

You can only visit by appointment. Please call 0300 123 1002 (between 9 and 5 pm weekdays)


Technical information about this website’s accessibility

The UK Health Security Agency is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.


Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations





What we’re doing to improve accessibility

We are currently working to achieve enhanced accessibility on this website and aim to meet “Level AA” conformance with Web Content Accessibility Guidelines (WCAG) 2.1 during the next wave of development where possible.

If you would like assistance to use this service, or have any feedback about accessibility, please call 0300 123 1003


Preparation of this accessibility statement

This statement was prepared on December 5th, 2021. This website was last tested on December 1st, 2020, by CloudKubed, who performed an evaluation of the single page site against all level A and AA success criteria of the Web Content Accessibility Guidelines 2.1.

This website's accessibility will be reviewed on a regular basis. We will update this accessibility statement with any relevant changes.